Business IT support
Business support services are at the heart of our business. Not only fixing things after they have gone wrong, but also preventative maintenance, upgrades and system monitoring.
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We can advise, supply and support all types of network infrastructure and servers from small single sites to multiple branches connected via private VPN.
Your network can be integrated into our secure private VPN (virtual private network) and infrastructure with our core servers then taking the load with backup MX and DNS resilience in case you ever have connectivity outage or other disaster. It also means our monitoring systems don’t pass secure or sensitive information over the public Internet.
- Full network infrastructure provision and installation.
- Server supply and support (Linux or Windows)
- Preventative proactive maintenance & monitoring
- Telephone support
- Email support
- Remote support
- On-site support
- Anti virus & anti-spyware protection and removal
- Firewall protection and configuration
- Buying advice
- Backup service
- Cloud computing
- Internet connectivity
- Website hosting
- VPN setup and configuration
- Remote worker provision
- Gadget connectivity (iPhone, iPad, Blackberry, Nokia etc)
Find out more about our comprehensive IT Support contracts here or call 0161 660 7471
As an ad-hoc customer, we will also try to get your problem resolved as soon as possible and we may even be able to start working on your PC remotely within a matter of minutes. If we can’t fix it from here, we can arrange to visit you to get you working again.
If the issue is urgent and you have Internet connectivity, we may be able to work on your problem securely and remotely. This is normally a more cost efferent service as we don’t have travelling expenses.
We are partners with many software and hardware manufacturers, so we can often get better pricing for you than going direct yourself.