Remote IT support

Remote support, anywhere, right now.

Perfect for clients who don’t wish to commit to a monthly support contract, our remote support service offers a quick fix for day to day PC problems. As long as your computer can still get online, we should be able to fix your PC remotely within a matter of minutes. You can even book a time that’s most convenient for you – daytime,  evenings or even at the weekend!

We can help with anything from virus/malware removal to installing programs and fixing errors. All work is done in complete confidentiality and the remote connection is done via professional helpdesk software using 256bit SSL encryption.

No call out, no hidden costs, just friendly expert service.

The service starts at just £25+vat for a single session and if we can’t fix the issue remotely or the problem needs an engineer visit, the remote session won’t be billed and you can either keep the credit banked or we will refund you. 100% satisfaction guaranteed!

Time purchased can be “banked” for up to 12 months and the more sessions you pre-pay, the cheaper it is.

How to buy:

Step 1

Simply choose the number of prepaid sessions you would like below and make payment.

Step 2

Call us on 0161 660 7471, email us at support@posilan.com or click the live chat button on the right for support..

Step 3

We will direct you to our Client Area  and enter a code. This will then allow us to connect to your PC and fix the problem.

Posilan Remote Single

£25+vat

1 x Remote support session
Perfect to try us out with

  • Perfect for urgent issues
  • No fix, no fee
  • Valid for up to 12 months
  • Great way to try us out!
  • 100% satisfaction guarantee
  • No monthly commitments
  • Perfect for a “one off” fix for current issue

Posilan Remote Duo

£40+vat

2 x Remote support sessions
a session for now, one for later?

  • Save £10!
  • No fix, no fee
  • Valid for up to 12 months
  • Unused sessions banked
  • 100% satisfaction guarantee
  • No monthly commitments
  • Low cost support when needed

Posilan Remote Quad

£70+vat

4 x Remote support sessions
Best value

  • Save £30!
  • No fix, no fee
  • Valid for up to 12 months
  • Unused sessions banked
  • 100% satisfaction guarantee
  • No monthly commitments
  • Low cost support when needed

IMPORTANT: In order to use remote support, the PC you wish us to work on must be able to connect to the Internet. In the unlikely event we cannot fix your PC remotely or cannot connect remotely for a session, the support session will remain banked for you to use another time. You also understand that whilst every care will be taken, we are not responsible for any loss of data that may occur. Our prepaid remote support service is only available for Windows desktop PC’s. For the support  of Linux or Windows Servers please, please contact us for a quotation based on your requirements. We reserve the right to limit the session time at our discretion.

IT Support for Manchester, Salford, Tameside, Cheshire, Lancs, West Yorkshire, Staffs, Derbyshire, North Wales, Merseyside