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999 calls and power cuts Print

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You can call 999 and 112 from your business phones, free. Because internet phones need power and a working internet connection:

  • In a power cut or broadband fault your phones won’t work, so keep a mobile phone handy.
  • Emergency services see the address we hold for each extension. Tell us if a phone moves to a different address, for example a home worker, so we can update it.

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