BUSINESS PHONE SYSTEMS
Business phones that work wherever your team does
A cloud phone system for your office, home workers and mobiles, set up and supported by the same local team that looks after your IT. Keep your numbers, ditch the old phone lines and get ready for the landline switch-off.
From £10 per user a month + VAT
Including 2,000 UK minutes per user every month.
Why businesses choose us
- ✓2,000 UK minutes per user included
- ✓Keep your existing numbers
- ✓Desk phones, cordless, desktop and mobile apps
- ✓Phones arrive set up and ready to plug in
- ✓Local support from our own Manchester team
- ✓Simple pricing: 12 months, then monthly
£10
per user a month + VAT
2,000
UK minutes per user, every month
12
month minimum term, then monthly
15+
years supporting North West businesses
PLANS
Two simple plans, priced per user
Mix and match: give each person the plan that suits them. Every plan includes 2,000 UK minutes a month: 1,200 to UK landlines (01 and 02), 750 to UK mobiles (any UK network except Channel Islands, Isle of Man and specialist numbers), 50 to 03 numbers and 200 conference bridge minutes.
ESSENTIAL
£10 per user a month + VAT
Everything a desk-based user needs.
- ✓2,000 UK minutes a month
- ✓Desktop app for making and taking calls on your computer
- ✓Transfer, hold, call waiting and 3-way calling
- ✓Forward calls when you’re busy, away or offline
- ✓Caller display and call history
- ✓Company directory, speed dials and hot desking
- ✓Do not disturb and anonymous call blocking
Add Multiphone for £3 a month to let an Essential user ring on more than one phone, for example a desk phone and a cordless.
PROFESSIONAL
£15 per user a month + VAT
For people on the move or working from home.
- ✓Everything in Essential
- ✓Voicemail
- ✓Webex app for your mobile and computer: take office calls anywhere
- ✓More than one phone per user (Multiphone included)
Need something bigger?
We also design and install more complex phone systems: call centres, call queues and menus, multiple sites, and integration with the software you already use. Already have a phone system? We can migrate it, or connect it to modern lines. Every business is different, so we’ll quote for exactly what you need.
PHONES
Phones that arrive ready to go
We set your phones up before they leave us, so you just plug them in or connect them to Wi-Fi. Prefer to use your computer or mobile? You don’t need a handset at all.
Yealink T31W
£57.74 one-off + VAT
A dependable Wi-Fi desk phone for everyday calls. Needs a power supply (£6.83) unless your network provides power over Ethernet.
Yealink T73W
£110.16 one-off + VAT
A premium desk phone with a colour screen, Wi-Fi 6 and Bluetooth for headsets. Power supply included.
Yealink AX83H
£106.83 one-off + VAT
A cordless Wi-Fi handset with a colour screen. Walk and talk anywhere with Wi-Fi coverage, no base station needed.
Other phones, headsets and conference phones are available on request.
BUILD YOUR QUOTE
See your price in under a minute
Choose your users, phones and numbers, and you’ll see your monthly and one-off costs as you go. Send it to us and we’ll check the details and send your formal quote within one working day.
KEEP YOUR NUMBERS
Bring your numbers with you, and beat the switch-off
The UK’s old landline network is being switched off by January 2027. Moving to a cloud phone system now means no rush later, and your customers keep calling the numbers they know.
We handle the move for you and tell you the date your numbers switch over. Please keep your current lines active until we confirm, so nothing is lost.
One-off charges to move a number
- ✓£15 per single-line 01/02 number
- ✓£40 per multi-line 01/02 number
- ✓£45 per 03 or 08 number
- ✓New numbers: no charge
All prices + VAT.
HOW IT WORKS
Up and running in four simple steps
1. Quote
Build your quote above, or call us, and we’ll confirm the details with you.
2. Set up
We set up your extensions and get your phones ready before they’re sent.
3. Switch
Your numbers move on an agreed date, with minimal disruption.
4. Supported
One local team and one number to call for your phones, broadband and IT.
QUESTIONS
Business phone system FAQs
How much does a business phone system cost?
£10 per user a month + VAT on Essential, or £15 on Professional, each with 2,000 UK minutes a month. Phones are optional, from £57.74 each, and there’s a one-off charge to move existing numbers. Use the quote builder above to see your total.
What’s included in the 2,000 minutes?
Each user gets 1,200 minutes to UK landlines (01 and 02), 750 to UK mobiles (any UK network except Channel Islands, Isle of Man and specialist numbers), 50 to 03 numbers and 200 conference bridge minutes every month. Calls outside the bundle are charged at our standard call charges, and you can see every call itemised in your client area.
Can we keep our phone numbers?
In most cases, yes. We move them for you for a one-off charge (from £15 per number) and tell you the date they’ll switch. Keep your current lines active until we confirm the move is complete.
Do we need new phones?
Not necessarily. Professional users can use the Webex app on their mobile and computer, and Essential users have a desktop app. If you’d like handsets, ours arrive set up and ready to plug in. Other compatible phones may work too: ask us.
Will it work on our internet connection?
Most business connections handle calls easily. We’ll check yours, and if it needs an upgrade we can supply business broadband too.
What happens if our internet or power goes down?
Calls can be forwarded automatically to a mobile or another number, so you don’t miss customers. VoIP needs power and an internet connection, so in a power cut keep a mobile phone handy, including for 999 calls.
How long is the contract?
12 months from the date your service goes live, then it carries on month to month until you give 30 days’ notice. You can add users at any time.
We need something more complex. Can you help?
Yes. As well as the plans above, we design and install larger systems with call centres, queues and menus, multiple sites and links to your other software, and we can migrate or reconnect an existing phone system. Call us on 0161 660 7471 for a quote.
Can staff take office calls at home?
Yes. Professional users get the Webex app for their mobile and computer, and any user can log in to a desk phone at home or hot desk in the office.
Is there a user guide?
Yes. Our phone system user guide covers connecting your phones, transferring calls, voicemail, call forwarding and the handy codes. You can also download it as a printable PDF to keep by your desk.
TALK TO US
Not sure what you need?
Tell us how your business takes calls today and we’ll recommend the right setup, with a clear quote and no hard sell. We’ll come back within one working day.
Prefer to talk? Call 0161 660 7471 or email hello@posilan.com